Refund policy

Certainly! Here's a clear and concise summary of the returns policy based on the provided text:

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If you wish to return an item, please note the following:

- The return window is 14 days from the date you receive your purchase. After this period, full refunds cannot be offered.
- Items must be unused, in their original condition, and packaging to qualify for a return.
- Custom-made jackets, altered items, outlet purchases, and samples are non-returnable.

1. Visit the Returns Centre to notify the team about your return.
2. Ship your item to:  
   

SVELG - SAGLAM DERI
Nuripaşa Mahallesi.Bekirsubaşı Sokak.
No 53/A Zeytinburnu 34020

ISTANBUL TURKEY

- Shipping costs for returns are your responsibility and are non-refundable.
- If the item value exceeds $75, consider using a trackable shipping service or insurance for safety.

**For International Returns:**
- Follow the same procedure as  returns.
- Clearly mark the package as "return of goods" to avoid unnecessary import duties or VAT charges.

Processing times for exchanges may vary based on your location.